--- title: "Smarter Services Webinar: Field Service New Norm in Post-CO19 World" description: The Service Council discusses the challenges of the pandemic on field service with David Nour from the Nour Group. --- [![servicecouncil dual color](https://events.servicecouncil.com/hs-fs/hubfs/ServiceCouncil-XH24-FC.png?width=7215&height=840&name=ServiceCouncil-XH24-FC.png "servicecouncil dual color")](https://www.servicecouncil.com) ## Smarter Services**TM ** Webinar:  ## "Co-Create": How Collaboration will Fuel the *Field Service New Norm in COVID-19 World* Field technicians are a critical asset in the global tech-enabled service industry.  From HVAC systems to industrial machinery to medical devices, field service deployment is at a crossroads.  As the COVID-19 pandemic persists, how will service leaders and their field technicians need to adapt to maintain business continuity? Watch the Smarter Services™ webinar recorded on May 7th at 12pm EST, as our CEO, John Carroll and David Nour, author of best-selling books *Relationship Economics*, *Co-Create* and the forthcoming *Curve Benders*, discuss:   - The challenges facing service leaders and their remote teams - The need for agile alignment during a crisis - Strategies for COVID-19 new norm in field service operations                     | ![john-square-1](https://events.servicecouncil.com/hs-fs/hubfs/john-square-1.png?width=114&name=john-square-1.png) John Carroll CEO Service Council | ![David Nour High Res Casual Photosquare2](https://events.servicecouncil.com/hs-fs/hubfs/David%20Nour%20High%20Res%20Casual%20Photosquare2.png?width=114&name=David%20Nour%20High%20Res%20Casual%20Photosquare2.png) David Nour CEO The Nour Group | | --- | --- |     ![BioTek](https://events.servicecouncil.com/hubfs/Customer_Images/BioTek.png) [![Share on LinkedIn](https://static.hubspot.com/final/img/common/icons/social/linkedin-24x24.png)](https://www.linkedin.com/groups/2494502/) [![Share on Twitter](https://static.hubspot.com/final/img/common/icons/social/twitter-24x24.png)](https://twitter.com/tservicecouncil) [![Share on Email](https://static.hubspot.com/final/img/common/icons/social/email-24x24.png)](mailto:?subject=Check%20out%20Service%20Council's%202020%20Smarter%20Services™%20Executive%20Symposium%20Preview%20Webcast%20https%3A%2F%2Fevents.servicecouncil.com%2Ffieldservicenewnormwebinar%3Futm_medium%3Dsocial%26utm_source%3Demail%20&body=Check%20out%20Service%20Council's%202020%20Smarter%20Services™%20Executive%20Symposium%20Recap%20Webcast%20https%3A%2F%2Fevents.servicecouncil.com%2Ffieldservicenewnormwebinar%3Futm_medium%3Dsocial%26utm_source%3Demail) © 2021 Service Council™ info@servicecouncil.com | 857 400 8690 - - -