Smarter ServicesTM  Webinar: 

"Co-Create": How Collaboration will Fuel the Field Service New Norm in COVID-19 World

Field technicians are a critical asset in the global tech-enabled service industry.  From HVAC systems to industrial machinery to medical devices, field service deployment is at a crossroads.  As the COVID-19 pandemic persists, how will service leaders and their field technicians need to adapt to maintain business continuity?

Watch the Smarter Services™ webinar recorded on May 7th at 12pm EST, as our CEO, John Carroll and David Nour, author of best-selling books Relationship Economics, Co-Create and the forthcoming Curve Benders, discuss:  

  • The challenges facing service leaders and their remote teams
  • The need for agile alignment during a crisis
  • Strategies for COVID-19 new norm in field service operations                  



John Carroll


Service Council

David Nour High Res Casual Photosquare2

David Nour


The Nour Group