Service leaders continue to transform their technology infrastructure required to build a modern service team.  However, many organizations will struggle with the adoption of these new technologies.  According to the Service Council's 2021 Voice of the Field Service Engineer (VoFSE) survey, which witnessed  700+ technician respondents, 83% of FSEs agree technology makes them more productive.  So how can service organizations ensure successful adoption of technology in the field?

Those organizations who are creating a best-in-class infrastructure are focusing on strategies which support upskilling their existing workforce through a combination of professional development and technology infrastructure to supplement knowledge.

Join us on Thursday, April 8th, at 1pm EDT for an executive discussion on the strategic approaches best-in-class organizations are taking to make certain technology adoption is successful, including: