--- title: "TSC On-Demand: Symp 2016 Recap" description: The Service Council's executive team recapped the 2016 Smarter Services Symposium --- [![servicecouncil dual color](https://events.servicecouncil.com/hs-fs/hubfs/ServiceCouncil-XH24-FC.png?width=7215&height=840&name=ServiceCouncil-XH24-FC.png "servicecouncil dual color")](https://www.servicecouncil.com) ## Smarter Services Webcast: 2016 Smarter Services Symposium Recap ## *A Recap of the 2016 Smarter Services Symposium* The 2016 Smarter Services Symposium was a huge success. Over 160 practitioners from 100+ organizations attended our best Symposium yet. The discussion focussed on the theme 'Service Success Tomorrow' highlighting how service organizations can be successful in the reality of tomorrow given: - The Service Worker of Tomorrow - The Customer of Tomorrow - The Toolkit of Tomorrow If you missed the event or were just interested in a recap, The Service Council's (TSC) executive team recapped some of the key findings on a short webcast. This webcast also featured: - Discussion around upcoming research projects - Announcement of the 2017 Smarter Services Symposium Tap into the excitement of the "***Best Service Event Out There, Bar None".***  ![BioTek](https://events.servicecouncil.com/hubfs/Customer_Images/BioTek.png?t=1449769309963) [![Share on Facebook](https://static.hubspot.com/final/img/common/icons/social/facebook-24x24.png)](http://www.facebook.com/share.php?u=https%3A%2F%2Fevents.servicecouncil.com%2Fondemand-webcast-2016-smarter-services-symposium-recap-register%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on LinkedIn](https://static.hubspot.com/final/img/common/icons/social/linkedin-24x24.png)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fevents.servicecouncil.com%2Fondemand-webcast-2016-smarter-services-symposium-recap-register%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on Twitter](https://static.hubspot.com/final/img/common/icons/social/twitter-24x24.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fevents.servicecouncil.com%2Fondemand-webcast-2016-smarter-services-symposium-recap-register%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fevents.servicecouncil.com%2Fondemand-webcast-2016-smarter-services-symposium-recap-register%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=TSC%20On-Demand%3A%20Symp%202016%20Recap) [![Share on Email](https://static.hubspot.com/final/img/common/icons/social/email-24x24.png)](mailto:?subject=Check%20out%20TSC's%20Recap%20of%20the%202016%20Smarter%20Services%20Symposium%20https%3A%2F%2Fevents.servicecouncil.com%2Fondemand-webcast-2016-smarter-services-symposium-recap-register%3Futm_medium%3Dsocial%26utm_source%3Demail%20&body=Register%20for%20TSC's%20recap%20of%20the%202016%20Smarter%20Services%20Symposium%20https%3A%2F%2Fevents.servicecouncil.com%2Fondemand-webcast-2016-smarter-services-symposium-recap-register%3Futm_medium%3Dsocial%26utm_source%3Demail) © 2021 Service Council™ info@servicecouncil.com | 857 400 8690 - - -