Smarter Services Webcast:
2016 Smarter Services Symposium Recap

A Recap of the 2016 Smarter Services Symposium

The 2016 Smarter Services Symposium was a huge success. Over 160 practitioners from 100+ organizations attended our best Symposium yet. The discussion focussed on the theme 'Service Success Tomorrow' highlighting how service organizations can be successful in the reality of tomorrow given:

  • The Service Worker of Tomorrow
  • The Customer of Tomorrow
  • The Toolkit of Tomorrow

If you missed the event or were just interested in a recap, The Service Council's (TSC) executive team recapped some of the key findings on a short webcast. This webcast also featured:

  • Discussion around upcoming research projects
  • Announcement of the 2017 Smarter Services Symposium

Tap into the excitement of the "Best Service Event Out There, Bar None".