Smarter Services Webcast Recording:
Mid-Year Service Business Update

Featuring Sean Jordan, Service Director, BioTek Instruments

SJBioTekHSOn August 20, The Service Council's Sumair Dutta shared findings from TSC's Q2 2015 research trends survey that dives into service business growth during the 2nd quarter of 2015.

Data presented on the webinar:

  • Q2 revenue and cost updates for service organizations
  • Q2 service business activity
  • Hiring and technology updates from Q2
  • Revenue and cost projections for Q3 2015
  • Service business focus areas for Q3 2015

The webcast featured a live Q&A with Sean Jordan, Service Director at BioTek Instruments, who commented on the state of BioTek's key service initiatives in 2015.BioTek